READY TO MAKE A MOVE?
Let’s achieve your #skingoals.
Do you do virtual consults to people outside of Bermuda?
Yes we do. Sasha provides virtual consults for anyone in the US and UK.
How will I get in contact with you for our Virtual Appointment?
Sasha will reach out to you via WhatsApp and will provide you with a Zoom link.
How do I know what treatment to book?
Book a HD Digital Skin Assessment if you are a first time client.If you are a returning client and do not know what to book next, please call the office. It is best to book out 3-4 more treatments at the end of your appointment to avoid any confusion.
How should I prepare for my first appointment?
Please arrive on time, and with a bare face. If you are coming from work and cannot remove your makeup, a cleanser will be provided but please note this will cut into your appointment time. Please have a detailed list of products you are currently using at home, or bring them with you. Also try not to purchase any new skincare products before your first appointment as she will definitely be recommending a curated home care regimen for you.
What happens if I am sick and cannot make my appointment?
If you are sick contact us as soon as possible to reschedule and avoid our missed appointment fee which is 100% of the cost of your service.
What happens if I cancel or reschedule several appointments?
Due to Sasha’s limited availability and ongoing waitlist we reserve the right to terminate clients from our practice if they reschedule or cancel 3 or more CONSECUTIVE appointments. Our advice is to not book any appointment until you are absolutely positive that you will be available.
What is your cancellation and rebooking policy?
Recognizing that everyone’s time is valuable and the appointment time is limited, we ask that you provide a 48 hour notice if you are unable to keep your appointment.
If you fail to confirm your appointment, via text confirmation, email confirmation, or via phone call 2 days prior to appointment, we reserve the right to cancel and charge the FULL amount of the appointment.
If full payment is not received due to cancellation, you must pay this invoice prior to booking another appointment at Benson Esthetics.
Benson Esthetics reserves the right to charge full price of the service booked for any appointment that is not cancelled within a 48 hour advance notice.
A client with three cancellations in a row risks being terminated from our practice.
We do not offer refunds or exchanges on any products or services. No exceptions. This includes your NON REFUNDABLE DEPOSIT for all Consultations.
Thank you for your anticipated cooperation.
Can you tell me what happens during my Consultation?
Upon booking an in-clinic consultation, you will have a 15-20 minute Digital Skin Assessment and consultation with our Client Coordinator. We will also discuss your medical history and discuss your skin concerns and goals. The Client Coordinator will convey this information to Sasha and from there you and Sasha will create a treatment plan.
How much should I budget for a first-time appointment?
We recommend budgeting anywhere from $300-$700 if you are wanting to get serious about your skin. Sasha prefers for each and every one of her clients to be on a full regimen curated by her, for optimal results. Great skin is 80% homecare & 20% treatment. Don’t worry if you don’t have a high budget, Sasha will most likely start you off with products that fit your price range and will schedule you next for a treatment. We work with all budgets big or small, but be prepared to invest in your skin!
Can I bring someone with me to my appointment?
To uphold the safest environment possible we kindly request ONLY those receiving services be present in the service areas. If you cannot comply with this policy, you may be asked to reschedule.
If you are under 18, you may have a guardian accompany you.
Can you recommend products virtually?
Yes! One of Sasha’s many skills is that she is a pro at curating effective and results driven skin care regimens. Please use our Booking Link to schedule a virtual consult with Sasha and make sure you have a budget in mind and a bare face!
Do you offer refunds or exchanges on products?
No, once it leaves our clinic it cannot be returned. If you have a defective product or damaged product from shipping please bring it in clinic so we may exchange it with the company.